Topic: ICT good or bad?
I worked there back in 98 when they were in Hilyard Place. For the most part it wasn't a bad place to work. They were stats driven, and dealt mainly with insurance, and the occasional credit card campaign or phone plans. At the time the center in Saint John was their highest performing center and then we became union certified and everything went to crap. The company was hugely anti-union and when their center in Maine was looking at certification as well, they decided to make an example out of the Saint John center. They shut us down with minimal notice and said that the reasoning behind it was productivity, which was total BS.
So if you are looking for a company that wants you to work but doesn't want to give you anything in return, such as pensions, health plans, etc..., which is the majority of most companies out there, then its not really that bad. I myself though will never work for an employer again that does not want to reward me for years of work by giving me something I can carry with me into the future. That's just me though, everyone needs to earn a living, but just remember that you also deserve something in return for you servitude.
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